1. Introduction
Teamstar (hereafter referred to as "we," "our," or "us") is committed to safeguarding the personal data of our customers and vendors. This Personal Data Protection Notice ("Notice") outlines our practices for collecting, using, disclosing, and protecting personal data in compliance with applicable data protection laws and regulations.
2. Scope of the Notice
This Notice applies to all personal data collected, used, disclosed, or processed by Teamstar from customers and vendors through our retail locations, websites, and other business interactions.
3. Personal Data Collected by Us
We may collect the following types of personal data:
- Customer Information: Name, contact details, purchase history, payment details, and feedback.
- Vendor Information: Business name, registration details, contact persons, banking details, and contract history.
- Digital Information: IP addresses, browsing behavior on our websites or apps, and data captured through cookies and analytics tools.
4. Purpose of Collecting Personal Data
We collect and use personal data for purposes including, but not limited to:
- Providing and delivering our products and services.
- Processing transactions, invoices, and payments.
- Customer service and support, including inquiries and complaints.
- Conducting marketing campaigns, promotions, and notifications about new products/services.
- Ensuring legal and regulatory compliance.
Failure to provide the requested information may affect our ability to provide services and process transactions.
5. Disclosure of Personal Data
Personal data may be shared with:
- Third-Party Service Providers for payment processing, logistics, marketing, and IT services.
- Business Partners, Agents, and Contractors for service delivery and administrative support.
- Government Agencies or Regulatory Authorities as required by law.
- Affiliates and Subsidiaries for business operations.
6. Security Measures
We implement strict security measures to protect personal data, including:
- Encryption of sensitive information.
- Secure digital storage with restricted access.
- Regular security updates and audits.
7. Retention of Personal Data
Personal data is retained for as long as necessary to fulfill business and legal obligations. Once no longer needed, data will be securely deleted or anonymized.
8. Access, Corrections, and Inquiries
Customers and vendors may request access to or correction of their personal data by contacting:
Company Representative: Yeoh Chuen Teik
Email: ctyeoh@scanteam.com.my
Company Address: Company Address: No. 18, Jalan MJ 17, Taman Industri Meranti Jaya, 47120 Sepang, Selangor
9. Updates, Modifications, or Amendments to This Notice
Teamstar may update this Notice periodically. The latest version will be published on our website and social media platforms. Continued use of our services after updates signifies acceptance of the modifications.